Infrastructure Engineer

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About Stream Tech Knowledge

Stream Tech Knowledge is a leading ICT Learning and Solutions provider, accredited to deliver world-class services to clients.

Established in Sydney, Australia, in October 2012, the company has since expanded its operations to New Zealand and Papua New Guinea. Stream Tech Knowledge partners with leading technology providers to deliver exceptional solutions tailored to clients’ specific needs.

Our services include procurement, professional services, managed services and training, helping clients optimise their IT infrastructure and achieve their business objectives.

Purpose of the Role

Reporting to the Head of Technical Services, the Infrastructure Engineer is responsible for the end-to-end design, implementation and administration of enterprise IT infrastructure solutions.

The role covers server and storage platforms, cloud environments, networking and cybersecurity controls across both on-premises and cloud-based systems.

The Infrastructure Engineer plays a critical role in ensuring the stability, scalability and security of client and internal IT environments while supporting operational excellence, project delivery and continuous service improvement.

Key Responsibilities

• Design, implement and maintain enterprise IT infrastructure, including servers, storage, virtualization and cloud platforms.
• Provide day-to-day operational support across infrastructure environments, ensuring high availability and performance.
• Monitor system performance, capacity and reliability and implement proactive improvements where required.
• Support the deployment and management of Microsoft enterprise platforms, including Windows Server, Microsoft 365 and Azure.
• Administer virtualization environments such as VMware and Hyper-V, as well as data centre infrastructure.
• Manage backup, disaster recovery and business continuity solutions across client environments.
• Implement and maintain cybersecurity controls, including endpoint protection, identity management and network security.
• Support network infrastructure, including LAN/WAN, routing, switching and SD-WAN environments.
• Participate in project delivery activities, including solution deployment, migration and upgrades.
• Troubleshoot and resolve infrastructure-related incidents in line with agreed SLAs and escalation procedures.
• Maintain system documentation, operational procedures and configuration standards.
• Engage with vendors and technology partners for technical support, procurement and solution optimisation.
• Contribute to continuous improvement initiatives and operational governance practices.

Qualifications, Skills & Experience

• Bachelor’s degree in Information Technology, Computer Science or a related discipline.
• Minimum 3–5+ years’ experience in IT infrastructure, system administration or technical support roles.
• Strong technical knowledge of:
• Server and storage systems
• Virtualization platforms such as VMware and Hyper-V
• Microsoft enterprise environments, including Windows Server, Active Directory, Microsoft 365 and Azure
• Networking fundamentals, including routing, switching, firewalls and VPNs
• Backup, disaster recovery and business continuity solutions
• Exposure to cybersecurity frameworks and best practices.
• Experience supporting enterprise or managed services environments.
• Familiarity with ITIL or structured service management frameworks.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Strong attention to detail and commitment to service quality.
• Ability to work independently and collaboratively within a team environment.
• Customer-focused mindset with a proactive approach to problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong documentation and reporting discipline.

Desirable Certifications

• Microsoft certifications, such as Azure Administrator or Windows Server.
• VMware certification, such as VCP or equivalent.
• Cisco certification, such as CCNA or CCNP, or equivalent networking certification.
• Fortinet or other recognised security vendor certifications.

Benefits & Opportunities

• Exposure to enterprise-level infrastructure projects across multiple industries.
• Opportunity to work with modern cloud and hybrid technologies.
• Career development and certification support.
• Collaborative and professional working environment.

How to Apply

Click “Apply for this job” to submit your CV and supporting documents.

Applications are encouraged from suitably qualified and experienced candidates.